Case Study

    How a Premium Lingerie Store Scaled Online Sales with Google Ads

    A boutique lingerie retailer that built a profitable e-commerce advertising system for premium international brands.

    Client: Lingerie BoutiqueIndustry: E-commerce FashionLocation: New Zealand

    3x

    Return on ad spend

    40%

    Year-on-year online growth

    Premium

    Brand positioning maintained

    About the Client

    This premium lingerie boutique specialises in curating the world's finest intimates from renowned European and international designers. With a focus on comfort, confidence, and quality craftsmanship, they've built a loyal customer base who value exceptional products.

    Operating both online and in physical locations, they needed a way to grow their e-commerce channel while maintaining the premium brand experience their customers expect. Competing against fast-fashion giants required a smarter, more targeted approach to digital advertising.

    The Challenge

    Competing against major international lingerie retailers online

    Maintaining premium brand positioning while running paid ads

    Seasonal demand fluctuations requiring flexible campaign management

    High customer acquisition costs in competitive fashion market

    The Solution

    Built targeted Shopping and Search campaigns for high-intent buyers searching premium lingerie brands

    Created segmented campaigns by product category and price point for optimal ROAS

    Implemented seasonal scaling strategies-ramping up for Valentine's Day, Christmas, and key sales periods

    Set up remarketing to capture browsers and convert them into customers

    The Results

    • 3x return on ad spend consistently across campaigns, with peaks during key shopping seasons
    • 40% year-on-year growth in online revenue driven by Google Ads
    • Premium positioning maintained-ads target quality-focused buyers, not bargain hunters
    • Predictable seasonal scaling-Valentine's Day and Christmas campaigns run smoothly year after year
    "I used to chase three different people to ask what was working. Karl's portal brings our Google numbers and how the brand turns up in ChatGPT into one screen. It's honestly the first thing I open with my coffee."

    Store Owner

    Lingerie Boutique

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